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August 28, 2008
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General   /   Services for Private customers   /   Currency operations   /   Questions and answers
Questions and answers

1. For what amounts it is possible to call dealers and ask for a better exchange rate?

For amounts above 5000 lats (or equivalent in other currency) you can get a better rate, arranging it with dealers in advance.

2. What is the commission for conversion?

There is no commission taken, including cash deals.

3. Is deal agreed with dealers firm?

If client confirms the deal on the phone, its rate is fixed and the deal CAN NOT BE CANCELLED. This rule corresponds to all the currencies.

4. Why deals with Russian ruble are made on the next day?

Russian rubles can be converted on the same day if the deal is done before 12:30 Latvian time.

5. How long does it take from the moment when deal is made to real conversion of funds on the account?

As soon as the account manager receives conversion application he makes the conversion. So in order to convert money quickly you have to immediately send the conversion application.

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JSC SMP BANK. Central office Elizabetes str. 57, Riga, LV-1772, Latvia Phone (+371) 67019153 E-mail info@smpbank.lv