Before the start of the operations, the customer has to open a settlement account and a safekeeping account for finance instruments with the bank. After opening the accounts the customer chooses the form of co-operation and signs the needed agreements.

2. In what form the work on the market is organized?

In order to trade on a finance instruments market the customer has a choice of two basic services of the Asset Management Department:

• Brokerage

In that case the customer takes the investment decision and gives orders to make deals by him/herself

• Asset management

In that case the customer gives the right to take an investment decision to the bank.

3. What is the fee for opening the accounts?

The safekeeping account will be opened free of charge. In case when the customer opens the settlement account solely for its use in operations with finance instruments, the settlement account will also be opened free of charge.

4. What is the investment tools the Bank works with?

• finance instruments with non-fixed income (equities etc.)
• finance instruments with fixed income (bonds, etc.)
• Derivatives (Futures)

5. In which markets do the customers perform their operations?

• The deals with non-fixed income finance instruments are made on the markets of Latvia, Lithuania, Russia and USA
• The deals with fixed income finance instruments are made on the markets of the whole world

6. How could orders for operations in finance instruments be submitted?

The customer could submit the orders in person, while being in the Bank, or there is a possibility to choose the media the customers considers as convenient, stating it in the agreement on the safekeeping account opening - over the telephone, via Multinet system, or by fax.

7. How can the customer receive a loan against collateral of finance instruments?

Crediting against collateral of finance instruments and Repo deals allow customers to raise additional funds, without selling finance instruments from the portfolio. The amount of loan offered is calculated taking into account market value of finance instruments pledged. Both an investment portfolio made in the form of a trust agreement, and other finance instruments given to the Bank for custody may be accepted as collateral.

8. What is a Repo deal?